Three Wise Truck Guys

Service Department Continuous Improvement: Managing Rate

Join Keith, Mark and John as they wrap up our series on dealership service departments. 

Service Department Continuous Improvement: Building Structure

The Three Wise Truck Guys are at it again discussing continuous improvement in the service department. 

Continuous Improvement: A discussion with JB Rihm of Rihm Family Companies

In this episode of Three Wise Truck Guys we welcome JB Rihm and Valerie Woods to the podcast to discuss continuous improvement. 

An Introduction to Successful Service Operations

Mark Martincic leads a discussion on building the structure needed for a successful service department.

2023 Used Truck Forecast

This month’s podcast focuses on the 2023 Used Truck Forecast.  John Whitnell discusses demand (which remains strong), supply, and where this market is headed this year.  It’s going to be a very good 2023 in the used truck market as long as the basic understanding of supply and demand are followed and managed to.  As a supplement to the podcast, KEA has John’s market conditions forecast that he will share with our audience.

Past, Present and What’s to Come In 2023

Join the Three Wise Truck Guys as they take a look back at 2022, where the commercial trucking industry stands today and what the future of 2023 holds.

Increasing Parts Inventory Performance

Join the Three Wise Truck guys with guest Kent Ely as they discuss how to increase your parts inventory performance. 

Parts Staffing Productivity with Special Guest Ryan Donald of McMahon

Ryan Donald of McMahon joins the Three Wise Truck Guys to talk about Parts Staffing Productivity.

Parts Performance with Cody Miller from Bruckner’s Truck and Equipment

Cody Miller from Bruckner's joins the Three Wise Truck Guys and Amber Kelzer of KEA Advisors to discuss Parts Performance.

DMS Conversions Part 2 of 2

DMS conversions are one of the most disruptive things a dealership can go through. When’s the best time to do it? What considerations must you take in the selection process? Most importantly, how do you align your organizational processes to the system, no matter which one you’re working with? The Three Wise Guys are experts in this, having successfully assisted in hundreds of DMS conversions and installs in dealerships all over the continent. Mark, Keith, and John had so much to say we’ve split this episode into two parts.