Join Mark, Keith and John for part one of a discussion about continuous improvement.
This month, the guys are joined by special guests from the KEA BI department, Amber Kelzer and Patrick Huizenga, as well as Controller and Inventory pro Kent Ely to talk utilization of DMS and VMI, and healthy habits in the parts department.
Join the guys for a discussion on an important part of Change Management: Addressing The Why. When does change work? When does it fail? Can you describe the why to your team? Allen Phibbs is our special guest to talk about the leadership aspect of change.
Industry veterans Mark Martincic, John Whitnell and Keith Ely have watched the dealership world change a lot throughout their decades working in it, and they look forward to commiserating, reminiscing, reflecting and observing on their many cumulative years as consultants, talking about what the future may hold for this industry, discussing "good reads" as well as providing insight into what is occurring in our current projects.