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Industry veterans Mark Martincic, John Whitnell and Keith Ely have watched the dealership world change a lot throughout their decades working in it, and they look forward to commiserating, reminiscing, reflecting and observing on their many cumulative years as consultants, talking about what the future may hold for this industry, discussing "good reads" as well as providing insight into what is occurring in our current projects.
Episodes
Thursday Feb 13, 2020
Thursday Feb 13, 2020
This month, the guys are joined by special guests from the KEA BI department, Amber Kelzer and Patrick Huizenga, as well as Controller and Inventory pro Kent Ely to talk utilization of DMS and VMI, and healthy habits in the parts department.
Tuesday Jan 14, 2020
Tuesday Jan 14, 2020
Mark, Keith, and John discuss service department operations: common pitfalls, opportunities, and the various ways a service department can succeed or struggle.
Monday Nov 25, 2019
Monday Nov 25, 2019
We share our perspectives on 2020. What should dealerships be doing now to prepare for a year that’s looking to return to normal market conditions? How should you gear up as things settle down?
Tuesday Nov 05, 2019
Tuesday Nov 05, 2019
Join the guys for a discussion on an important part of Change Management: Addressing The Why. When does change work? When does it fail? Can you describe the why to your team? Allen Phibbs is our special guest to talk about the leadership aspect of change.
Thursday Oct 10, 2019
Thursday Oct 10, 2019
Industry veterans Mark Martincic, John Whitnell and Keith Ely have watched the dealership world change a lot throughout their decades working in it, and they look forward to commiserating, reminiscing, reflecting and observing on their many cumulative years as consultants, talking about what the future may hold for this industry, discussing "good reads" as well as providing insight into what is occurring in our current projects.